Terms of Service

Who We Are

Velora ("we," "us," or "our") operates the website www.realvelora.com (the "Site"). We are committed to providing high-quality dietary supplements and wellness products. These Terms of Service govern your access to and use of our Site and services.

Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our Site.

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the Site following any updates constitutes your acceptance of the revised Terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use our Site for your personal, non-commercial use.

Definitions

For purposes of these Terms:

Cookie: A small text file stored by your browser that helps websites remember your preferences and improve your browsing experience.

Company: Refers to Velora ("we," "us," or "our").

Country: United States.

Device: Any internet-connected device, including a computer, smartphone, tablet, or similar device used to access our Site.

Service: The products, services, content, and features made available through the Velora website.

Third-Party Service: Any third-party provider, advertiser, payment processor, marketing partner, or service integrated with our Site.

Website: The Velora website located at www.realvelora.com.

You: Any individual or entity accessing or using our Site.

User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when placing an order or creating an account.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized access to your account.
  • Accept responsibility for all activity occurring under your account.

Restrictions

You agree not to:

  • Copy, reproduce, distribute, sell, license, lease, or exploit any portion of the Site without our written permission.
  • Modify, reverse engineer, decompile, or attempt to access the source code of any part of the Site.
  • Remove or alter any copyright, trademark, or proprietary notices.
  • Use the Site for any unlawful or fraudulent purpose.

Information We Collect

We may collect information when you:

  • Create an account
  • Place an order
  • Subscribe to emails
  • Contact customer support

Personal Information

  • Name
  • Email address
  • Shipping and billing address
  • Phone number

Payment Information

Payment information is processed securely through trusted third-party payment processors. Velora does not store your complete payment card information.

Non-Personal Information

We may automatically collect information such as:

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Time spent on the Site
  • General website usage data

Return & Refund Policy

Please refer to our Refund Policy for complete details regarding eligibility and limitations.

If you believe you qualify for a refund, contact us at support@realvelora.com within the applicable refund period.

Limitation of Liability

To the fullest extent permitted by law, Velora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or any products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Velora, its owners, affiliates, employees, contractors, and service providers from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Site or violation of these Terms.

Suggestions & Feedback

Any ideas, suggestions, feedback, or recommendations you provide regarding the Site or our products become the exclusive property of Velora. We may use, modify, publish, or distribute such feedback without compensation or attribution.

Your Consent

By accessing our Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Links to Third-Party Websites

Our Site may contain links to third-party websites for your convenience. Velora does not control or endorse these websites and is not responsible for their content, policies, or practices. Your use of third-party websites is governed by their respective terms and privacy policies.

Cookies

We use cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and enhance your shopping experience.

Most browsers allow you to disable cookies through your browser settings. However, doing so may affect certain features or functionality of the Site.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updated versions will be posted on this page with a revised Effective Date. We encourage you to review these Terms periodically.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@realvelora.com

Last Updated

July 1, 2026