Privacy Policy

Who We Are

Velora ("we," "us," or "our") operates the website www.realvelora.com (the "Site"). We provide high-quality dietary supplements and wellness products. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site.

Information We Collect

Personal Information

We may collect personal information when you:

  • Create an account
  • Place an order
  • Subscribe to our email list
  • Contact customer support

This information may include:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number

Payment Information

Payment information is securely processed by trusted third-party payment processors. Velora does not store your complete payment card information on our servers.

Non-Personal Information

We may automatically collect certain information when you visit our Site, including:

  • Browser type
  • Device type
  • Operating system
  • Internet service provider (ISP)
  • IP address
  • Pages viewed
  • Visit date and time
  • Website usage statistics

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience, remember your preferences, analyze website traffic, and help us improve our services.

You may choose to disable cookies through your browser settings. Please note that doing so may limit certain functionality of the Site.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Create and manage your customer account
  • Provide customer support
  • Improve our website, products, and services
  • Process payments securely
  • Send order confirmations, shipping updates, and customer service communications
  • Send promotional emails and marketing communications if you have opted in (you may unsubscribe at any time)
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

How We Protect Your Information

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.

Sensitive information transmitted through our Site is encrypted using SSL (Secure Socket Layer) technology. Payment transactions are processed through PCI-compliant payment providers.

While we take reasonable measures to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Information Sharing

We do not sell or rent your personal information.

We may share information with:

Service Providers

Trusted third-party providers that assist us with services such as:

  • Payment processing
  • Order fulfillment
  • Shipping
  • Email communications
  • Customer support
  • Website analytics

Legal Requirements

We may disclose information if required by law or if necessary to protect our legal rights, investigate fraud, or comply with legal processes.

Business Transfers

If Velora is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain customer accounts
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Request a copy of your data
  • Opt out of marketing communications

To exercise any of these rights, please contact us at support@realvelora.com.

International Users

If you access our Site from outside the United States, your information may be transferred to, stored, and processed in countries where our service providers operate.

Where required by applicable law, we use appropriate safeguards for international data transfers.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.

Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@realvelora.com

Last Updated

July 1, 2026